Why does App Automation not work when I select different phones? The tests are getting queue timeouts

Product Support
#1

My app automation was working yesterday but after selecting a different Phone my tests are getting queue timeouts. What could be the reason for this?

#2

Hi Dipen Soni,

There could be 3 possibilities here.

  1. The Device you selected for the test might not be available during the test run. 2. The App you had uploaded for the test might not be getting installed (build wise/compatibility wise).
  2. Your concurrency might be stuck. If you’re only limited to 1 parallel then you cant run another test simultaneously.