Join Chris Armstrong , strategic test leader and co-host of “Testing Peers”, as he explores how to move beyond vanity metrics and measure what truly matters in software quality. Learn a 7-step framework to align testing KPIs with business value and make data-driven decisions that drive real improvement.
Discover how to design meaningful metrics, avoid misleading numbers, and ensure your testing efforts create tangible impact.
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How can QA measure success in terms of real business outcomes, like happy customers or fewer outages, instead of just counting test cases and bugs?
With AI-driven systems, are we over-measuring outputs (counting lemons) instead of improving human + machine workflows (making lemonade)?
What failsafes can be implemented to identify and challenge vanity metrics before they lead to misguided strategies and wasted resources?
How can teams use testing metrics not just to measure activity, but to make better product or business decisions?
How can teams identify and shift from vanity metrics to impactful KPIs that truly drive software quality and business value?
Why is “identifying metrics” a critical step before testing a hypothesis? What risks arise if metrics are poorly chosen?
In 2 years, will QA roles evolve more into AI supervisors than testers? Is that a future youre ready for?
There are scenarios where the leadership and devs really care about shipping fast and less resilient on testing and bugs . How could we make an impact in the AI world?
How can teams ensure that KPIs evolve as product goals and user needs change?
How can we communicate to others that more tests (the noise) is not a net positive?
What are some roles do you think QAs pivot well to?
How do you balance defect density and test coverage when evaluating overall software quality?