What issues might I be facing with the Motorola Edge Plus 5G UW (2022) after a year of use?

General Discussions
1

I’ve been using a Motorola Edge Plus 5G UW (2022) for over a year and have run into multiple frustrating issues:

Battery life is inconsistent and drains extremely fast, sometimes in 2–3 hours even with light use.

The phone overheats randomly, sometimes excessively, especially near the charger.

Headphone and dongle issues: dongles stop working or disconnect randomly, sound cuts out during calls or media playback, and some dongles get hot during charging.

I’m looking for insight into whether these are common problems with this model or if there are potential fixes.

How can I address the inconsistent battery, overheating, and audio/dongle issues?

2

Many users have reported rapid battery drain on Motorola devices, including the Edge Plus 5G UW.

Some have experienced battery life dropping to 1–3% per hour, even with light use.

Potential Causes:

  • Background Processes: Certain apps or system processes may be consuming excessive power.

  • Software Bugs: Recent software updates can sometimes introduce issues that affect battery performance.

Recommended Actions:

  • Check Battery Usage: Go to Settings > Battery > Battery Usage to identify apps consuming excessive power.

  • Update Apps: Ensure all apps are up to date via the Google Play Store.

  • Optimize Battery Settings: Enable Battery Saver and Adaptive Battery in Settings > Battery.

  • Factory Reset: As a last resort, consider performing a factory reset. Some users have reported improvements after doing so.

3

Overheating issues have been reported by users of Motorola devices, including the Edge Plus 5G UW.

Some users have experienced the phone becoming excessively hot during charging or even while idle.

Potential Causes:

  • Background Processes: Certain apps or system processes may be causing the device to overheat.

  • Charging Habits: Charging the device while using power-intensive apps can lead to overheating.

Recommended Actions:

  • Close Unnecessary Apps: Ensure no unnecessary apps are running in the background.

  • Avoid Intensive Use During Charging: Limit heavy app usage while the device is charging.

  • Update Software: Check for any available software updates that may address overheating issues.

4

Some users have reported problems with audio output, including issues with dongles and headphones.

These problems can manifest as random disconnections, sound cutouts during calls or media playback, and overheating of dongles during charging.

Potential Causes:

  • Hardware Compatibility: Certain headphones or dongles may not be fully compatible with the device.

  • Software Bugs: Issues in the operating system can affect audio performance.

Recommended Actions:

  • Test with Different Accessories: Try using different headphones or dongles to see if the issue persists.

  • Update Software: Ensure your device is running the latest software version.

  • Contact Support: If the issue continues, consider reaching out to Motorola support for further assistance.