What is UAT, and how does the user acceptance testing process work?

User Acceptance Testing (UAT) is the final phase of testing where the actual users verify if the software meets their needs and requirements before it goes live.

Typically, UAT is done after system and integration testing, often just before release. It is usually performed by end users or business stakeholders who validate that the software works in real-world scenarios.

The process involves planning test cases, executing them in a controlled environment, logging feedback, and approving the product for production. Understanding what is UAT is crucial for ensuring that the software delivers real value to its users.

Having worked in QA for over 8 years now, I’ve seen how critical this last step is. User Acceptance Testing, or UAT, is basically the final checkpoint where real users or business folks test the software to make sure it actually does what they need before it goes live. It’s their chance to say, “Yep, this works for me,” after all the technical testing is done.

The User Acceptance Testing process is what gives teams that final vote of confidence before a release.

To get more details on UAT, follow this detailed guide here:

LambdaTest UAT Guide

Totally agree, @Rashmihasija

I’ve led UAT cycles across multiple enterprise rollouts, and I’d add this, the User Acceptance Testing process typically kicks off with planning. Users are given specific test cases or real-life scenarios based on how they actually use the software. Then they test in a sandbox environment that mimics production, and give feedback on whether the software meets expectations or if something feels off.

It’s structured, but designed to feel as real-world as possible.

That’s spot on, @devan-skeem

I’ve been in product QA for about a decade, and I can say — this is where everything gets real. The User Acceptance Testing process isn’t just about ticking boxes; it’s where users validate whether the software actually helps them do their jobs better. Developers and testers might say everything’s working fine, but if the user says “this doesn’t feel right,” that’s what matters.

Skipping UAT is like launching with blinders on — it may function, but it might not fit.