What is a QA, and how do you personally view quality assurance?

In the tech industry, QA roles are sometimes undervalued, which can affect salary, perks, and job security. How do you feel about this perception?

From your perspective, what does quality assurance truly mean in terms of purpose and the impact it has on a product or service?

@apksha.shukla For me, QA is about trust. It’s not just testing or finding bugs, it’s about making sure users have a smooth, reliable experience.

QA is that final layer of protection between sloppy code and a frustrated customer. Sadly, I’ve seen the role underrated in some companies, but when done right, QA saves time, money, and reputation.

That’s real impact.

I see QA as quality advocacy. It’s not just about checking if something works; it’s about asking if it’s the right thing, for the right user, in the right context.

I’ve been in projects where QA pointed out issues no one else saw because we look at things from a user’s lens.

I do wish the industry gave QA more recognition, but I think that’s slowly changing with better awareness of its value.

Honestly, QA is one of the most misunderstood roles.

People think it’s just clicking buttons or writing test cases, but it’s way more strategic.

A good QA helps shape the product early, catches gaps in requirements, and brings user empathy to the table.

The underappreciation is real, but I’ve found that showing measurable value (like bug prevention or coverage stats) helps shift that perception.