The app doesn't open for me

Hello, how are you? I just had my subscription and I have an app that opens and closes automatically and I have changed phones, and I just want to know if you could help me regarding this please

Steps which you can check if app is crashing

  1. Check the same app in real physical device.
  2. If the test is automated, you can check the device logs too. There might be some error in there.
  3. Also check the crash logs if any.