Join Arun Kumar Kumaraswamy, Lead SDET at Freshworks, as he breaks down key metrics, benchmarks, and methodologies to measure chatbot performance with precision.
Watch the session now to learn how to fine-tune your chatbot’s accuracy and drive better results!
#SpartansSummit2025 #ChatbotAccuracy ai testautomation lambdatest #PerformanceTesting #Freshworks #SDET
What role does AI-driven analytics play in improving chatbot testing and accuracy?
How do you measure chatbot performance beyond accuracy, such as user satisfaction?
How We can Automate this all mentioned validation ? Do we have tool ?
How do you handle hallucinations when you are testing a genAI solution?
What are the common failure patterns in chatbot conversations, and how can they be mitigated?
How do you test chatbot behavior in multilingual environments?
How can AI be used to optimize and automate the creation of test cases for software applications?