I'm trying to integrate Jira and it's not working. What should I do?

I’m trying to integrate Jira and it’s not working. I think the issue is that the URL for Jira is now .jira.com and not .atlassian.net but I don’t have the option to change that on the integration page. What should I do?

Hi Emma-crepeau,

You need to add your JIRA email address in details asked with your org name and access key(you can find your access token using this link -


Please visit this link for more information -