I am running smart UI automation tests but my automation tests are failing with 500

I am running smart UI automation tests but my automation tests are failing with 500 internal server error and the screenshots captured on smart UI says error. The URL I am testing is t-mobile.com. What could be the reason?

Hello Macy, This usually happens if you are passing the incomplete URL in the script. Please make sure the URL is complete and then try.

eg. https://www.t-mobile.com