My team is currently deciding between BrowserStack and LambdaTest for our cross-browser testing needs. BrowserStack seems like the more established legacy solution, while LambdaTest appears to offer similar features at a lower price. Am I missing something critical in this comparison? For those who have used both, how would you compare their customer service? I’d appreciate your insights!
Been in QA for 6+ years now, and after working with both platforms… Honestly, LambdaTest is giving BrowserStack a real run for its money. It offers all the essentials—cross-browser testing on real devices, Selenium automation, integrations, and CI/CD support—at a noticeably lower cost. The UI is clean, beginner-friendly, and doesn’t bombard you with options.
What really stood out to me was their support—super quick, and the onboarding felt tailored. If your team’s budget-conscious but still needs power-packed features, LambdaTest is a smart bet.
Coming from leading QA for enterprise-scale products for over a decade…
Totally agree with @alveera.khn. But here’s the flip side: BrowserStack still holds the reputation card. If you’re working with larger teams or enterprise clients who demand proven stability, it’s hard to beat. They have wide cross-browser testing coverage and mature integrations with Jenkins, CircleCI, etc.
That said, the cost can pinch smaller teams. Support is good, but not as hands-on or fast as LambdaTest. It’s a solid pick if you value scale and trust over flexibility and price.
As someone managing QA in a growing startup, I’ve tried both platforms in production workflows…
Building on what they said—LambdaTest really shines when you consider the extras. Their cross-browser testing setup includes live testing, screenshot testing, and responsive testing—all in one place, with intuitive workflows.
And for teams just getting started, their learning resources (videos, guides) reduce the learning curve a lot. Honestly, unless you need BrowserStack’s enterprise pedigree, LambdaTest brings exceptional value without feeling like a compromise.