Gmail Says Browser Not Supported Despite Being Updated

I’m using the latest version of Chrome and my system is fully updated, but Gmail still shows the message: “This browser version is no longer supported, please upgrade to a supported browser.” Why is this happening, and what does “update your browser” really mean in this case?

One thing you might want to check is if you’re using a custom User-Agent string or a browser profile that might be simulating an older version of Chrome.

It’s actually not uncommon for privacy tools or browser extensions to mess with this, causing Gmail to mistakenly think you’re running an outdated browser.

To double-check this free tool, What is My User Agent | LambdaTest and see what version Chrome is reporting. That should give you a clearer idea.

Right, I’ve also run into similar issues. And when it says “update your browser,” it doesn’t always mean your Chrome version is actually outdated.

Gmail sometimes looks for certain features or settings, like JavaScript or cookies. If either of those is disabled or incorrectly configured, Gmail might throw that “unsupported browser” message even though your browser is fully up to date.

A quick way to test is by opening Chrome in Incognito Mode (where extensions are disabled) and seeing if the message still pops up. If it doesn’t, the culprit is likely an extension or some browser setting.

So, what does updating your browser mean in this case? It’s really about making sure the browser settings are in proper shape to meet Gmail’s requirements.

I had this same issue recently. Even though Chrome was fully updated, Gmail was still acting like I was using an older version, and it turned out my Chrome user profile had gotten corrupted. What does update your browser mean in this situation?

Well, even though the browser itself is up-to-date, Gmail was seeing my profile as outdated because something in my local data was off.

Creating a fresh Chrome user profile fixed it right away. So, even if the browser is updated, the local data or user profile might cause issues. Sometimes it’s not the browser version at all but how Gmail interprets your local settings!