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Why is API performance monitoring a necessity?

Please someone tell me why is API performance monitoring a necessity.

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Posted 2 months ago

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API- Application Programming Interface - It is the building block on modern online connectivity. From online shopping stores to hotel reservations, everything happens under the API’s umbrella.

API Performance Monitoring is a necessary due to the following reasons:

  • Functionality – If your API goes south then your app goes with it. For Instance, In Jan, 2016, a worldwide outage was met by the Twitter API. This outage lasted more than an hour and within that time span, it impacted thousands of websites and applications. So monitoring is required to keep a check on overall functionality.
  • Performance – You will know which APIs are performing better and which one should you improve.
  • Speed/ Responsiveness – You will get alerted if the expected response time is in crises.
  • Availability – For companies who are aiming to provide their services 24x7 will get to know if their website is actually doing so!
  • You can perform API testing but an API test can be highly composite considering the large number of multisteps that gets involved. This creates a problem in terms of frequency required for the test to take place. This is where API Monitoring steps in! Allowing every hour band check regarding the indispensable aspects. Helping us to focus on what’s most vital to our organization.
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Posted 2 months ago

Reasons why API Monitoring is so important -

  • Regular website monitoring may not capture API issues. Without explicitly monitoring API transactions, your service or page could be failing, and you won’t know until users start to complain because traditional website monitoring only checks the initial page load.

  • Not every API method may be working: The API may be available, but one single failing method can bring your transactions to a screeching halt.

  • Decreased brand reputation: Your customers don’t know what an API is, what it does, or why it is needed. All they know is things aren’t working, or they’re not working well. When a site or service suffers from clunky, slow user interfaces or things don’t work correctly or at all, 79% of your users abandon your product and they don’t come back.

  • Reduced user satisfaction: Poor performance has a huge impact on user satisfaction. So much so that it affects how users perceive design and navigation.

  • Reduced current revenue: If your API isn’t working, the chances are that your logins don’t work, your checkout and shopping carts don’t work, or things are unstable enough to decrease user trust. Any of these reasons hit you right in the wallet as users bounce.

  • Loss of future revenue: Not only do you lose the immediate revenue, but you also lose future revenue as well. When users abandon your site or service, they aren’t coming back, and they tell others. They talk at work, they share at parties, and they leave bad reviews online. You haven’t just lost their business, you’ve lost every person with whom they shared their experience. One of the best ways to perform is through an integrated testing environment like QAppAssure. You can test on-cloud and on-field devices, across 100+ devices, make and models, Integrate with Jira, CI/CD tools and also use Appium, Calabash, Espresso, UI Automator, XCUITest.

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Posted 3 days ago