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What user research or usability testing tools are most valuable and easy to use?

Please can anyone tell me what user research or usability testing tools are most valuable and easy to use.

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Posted 2 months ago

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The value of a user research tool depends on the stage of your project.

Participant recruiting & scheduling

  • Calendly – saves a lot of time scheduling based on calendar availability

  • TestingTime – They do participant recruiting mainly in Europe

  • User Interviews – They do participant recruiting mainly in the US

  • Ethnio – Another tool for recruiting mainly in the US Conducting the session

  • Zoom – The most widely used and robust video conferencing tool

  • PlaybookUX – Allows to capture video-based feedback from target audience. Also includes participant recruiting.

  • Dscout – Participants capture in-context feedback on a topic of your choice. Also includes participant recruiting. Data analysis

  • Post-its – The analogue way of analysis with lots of sticky notes on the wall.

  • Spreadsheets – Can be adapted flexibly to one’s needs.

  • Condens – Specifically built for user research analysis of interviews, prototype tests or usability studies. UX research repository

  • Confluence – The wiki of choice for many companies can also be used to store user research data.

  • Google Drive / Dropbox – Cloud storage platforms are best when getting started.

  • Condens - Stores research insights in a structured manner by topics and tags.

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